Privacy Policy

Effective Date: April 1, 2025

Holiday Inn Grand Haven-Spring Lake (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website ([Website URL]).

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email, phone number, address, and payment details when making reservations or inquiries.

  • Usage Data: IP address, browser type, pages visited, and interaction with our website.

  • Cookies & Tracking Technologies: To enhance your browsing experience and analyze website traffic.

2. How We Use Your Information

We use your information to:

  • Process reservations and inquiries.

  • Improve our services and website functionality.

  • Send promotional offers and updates (with your consent).

  • Ensure security and prevent fraud.

3. How We Share Your Information

We do not sell your personal data. We may share information with:

  • Trusted third-party service providers (e.g., payment processors, marketing partners).

  • Legal authorities if required by law or to protect our rights.

4. Cookies & Tracking Technologies

Our website uses cookies to improve user experience. You can manage or disable cookies through your browser settings.

5. Data Security

We implement security measures to protect your personal information. However, no online transmission is 100% secure.

6. Your Rights & Choices

You have the right to:

  • Access, update, or delete your personal data.

  • Opt out of marketing communications.

  • Disable cookies through browser settings.

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices.

8. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page.

9. Contact Us

For questions or requests regarding your privacy, contact us at:

Holiday Inn Grand Haven-Spring Lake
940 W Savidge Street
Spring Lake, MI 49456

📧 Email: info@higrandhaven.com
📞 Phone: 616.486.1000